Privacy Policy

Effective Date: December 2024

At Locally Twisted, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our website and interacting with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information that you provide directly to us when you:

• Fill out a contact form, request a quote, or place an order.
• Subscribe to newsletters or updates.
• Please interact with us through email, phone, or social media.

Personal Information Collected Includes:

• Name
• Email Address
• Phone Number
• Event Details (type, date, location, requirements)
• Billing and Delivery Address

Non-Personal Information:

We may collect non-identifiable data such as:

• Your IP address
• Browser type and version
• Pages visited and time spent on the website
• Cookies (see Section 5 for more information)

2. How We Use Your Information

We use the information collected to:

• Provide, personalize, and improve our services.
• Communicate with you regarding inquiries, orders, or updates.
• Process payments and fulfill orders.
• Enhance user experience on our website.
• Send marketing communications with your consent.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal data with third parties, except:

• With trusted third-party service providers (e.g., payment processors, delivery services) to fulfill your requests.
• If required by law or to protect our rights, property, or safety.

Our third-party partners are required to handle your data securely and in accordance with privacy regulations.

4. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your website experience. Cookies help us:

• Understand user behavior and website performance.
• Personalize content and ads.

Your Choices:

You can disable cookies through your browser settings, but doing so may affect the functionality of our website.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the Internet is completely secure. By using our site, you acknowledge this risk.

7. Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you.
• Request correction, deletion, or restriction of your data.
• Opt out of marketing communications at any time.

To exercise your rights, please contact us at:

Email: locallytwisted@gmail.com

Phone: (801) 285-0860

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will reflect the most recent update.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

Locally Twisted

8969 S 2700 W, West Jordan, UT 84088

Phone: (801) 285-0860

Email: locallytwisted@gmail.com

This Privacy Policy reflects our commitment to protecting your privacy while delivering exceptional balloon art and décor services.